I am the director of Project Outreach, the biggest food pantry in Rhode Island. As many as 600 clients visit our site on weekdays.
With this much volume, it has always been a challenge to register, re-register, and keep track of clients by pen and paper.
This has been demanding work, especially when we had to submit reports to the Food Bank and FEMA.
With bosWell, now we can see instantly the number of clients, how many visits they make, where they live, and customize the information we need to see.
We have been using bosWell for over 18 months now and I myself have registered clients using it.
Once familiarized, it literally takes 5 seconds to check in an existing client. The social worker on site agrees to this as well.